At Royal Mencap Society, we are committed to keeping the trust and confidence of everyone who comes into contact with us.

So it is important that you know we record your personal data when you do things like visit our website or use our services. We want you to trust us with that information. 

Our use of cookies

What is a cookie?

Cookies are small pieces of information sent to your computer and stored on your hard drive. These pieces of information are then used to improve your experience of our website. Cookies cannot be used to identify you personally. We use cookies to:

  • remember certain information about users so they do not have to give the same information more than once
  • recognise if users are already logged in to certain areas of the website
  • measure how people use our website so we can improve the way information is provided
  • display advertisements based on what parts of the Royal Mencap Society website users have viewed – this is done by placing a cookie on your web browser, for example Google Chrome.

You can find out more about cookies and how to delete or control them at: https://www.gov.uk/help/cookies

The cookies we use

Cookies set by the Royal Mencap Society website:

We use Drupal session cookies (SESS__). A session cookie only lasts for the duration of your visit. A web browser normally deletes session cookies when it quits. These cookies allow the Royal Mencap Society website to work correctly for areas like forums and search tools.

Cookies set by third parties

We also use Google analytics cookies (__utma, __utmb, __utmc, __utmz), which are used to measure how people use our website. We look at reports to make sure that our website is providing the best possible service for our users. Google analytics does not identify you personally – it just collects data about your visit to our website.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third party vendors, including Google, use cookies to serve advertisements based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. Google AdWords remarketing allows us to tailor our marketing to better suit your needs and only display advertisements that are relevant to you.

You can make changes to how Google advertises to you using the Google Ad Preferences page, and you can stop interest-based advertising by changing your cookie settings or permanently using a browser plugin. Get in touch if you need help with this.

Following links to third party websites

Our website contains links to websites owned by other people. Royal Mencap Society will not pass on any personal information about you to any other website. You can read other websites’ privacy policies to find out how they may use any personal information that you submit to them.

Do you have any questions?

If you have any questions or want to find out more, please email: supportercare@mencap.org.uk or call our Supporter Care Team on 0845 077 0777.

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